Payment Policy

Payment method

We accept bank transfer after a direct written order confirmation. Checkout does not collect card details, debit an account, connect to a wallet or initiate a banking transaction. It records your hardware selection and contact details so we can confirm the installation and receiving-system requirements before requesting funds.

Confirm before paying

Before fulfillment, the intended deployment must be checked against the supplied dimensions, power, interface and mounting requirements. For transponders, confirm the exact reader protocol and operator acceptance/enrollment requirements with the receiving system. Frequency alone is not compatibility. No universal network acceptance, operator endorsement, activation, prepaid balance or toll-payment service is offered.

Compare the written confirmation with the requested items, quantities, delivery address and total. Do not send payment before this step. Bank instructions are supplied privately, not published in the catalogue or this policy. If instructions change unexpectedly, verify them using the published phone number rather than relying on a reply address alone.

Currency, tax and delivery

Prices and delivery charges are in USD and include any applicable sales tax; no separate tax is added at checkout. The submitted summary records the amount to be confirmed. A correction or requested change must be agreed in writing before a different amount is payable.

Delivery covers street addresses in the contiguous United States and District of Columbia only. We do not ship to Alaska, Hawaii, US territories or PO boxes. Standard delivery is $14.95 per order, or free at a merchandise subtotal of $300. Preparation takes 2–3 business days following compatibility confirmation and receipt of agreed payment. Carrier transit normally takes 3–6 business days, giving a total of 5–9 business days. Business days mean Monday–Friday excluding US federal holidays.

Payment window and availability

The requested transfer should arrive within 5 calendar days of written confirmation. An unpaid request may be closed after that period; contact us to reconfirm before transferring later. Preparation begins when the agreed amount is received, not when a transfer is initiated. Include the order reference so funds can be matched without requesting unnecessary financial documents.

Changes, cancellation and refunds

An unpaid request can be cancelled by reference. Contact us before dispatch to cancel a paid request; a cancellation accepted before dispatch is refunded in full. After dispatch, follow the Returns Policy. Approved cancellation refunds are initiated within 7 business days of approval, using verified bank transfer to the original payer. We do not take a new payment for issuing a refund.

Payment security and contact

Never send banking passwords, one-time codes or remote-access credentials. This storefront does not sell toll credit, top up balances or open operator accounts. Questions about a toll charge belong with the relevant operator, not this hardware checkout.

Q-Free America Inc. · Registration 20191897062. 4660 LaJolla Village Drive, Ste 500 , San Diego , CA , 92122. Email [email protected]; phone +1 757-546-3401. This is the correspondence and authorized postal/courier return address, not a walk-in collection counter.